Payment methods
Credit and debit cards, Apple Pay and Google Pay, or cash. Bank transfer for companies and treatment packages.
Patients
Everything you need before and after your visit: how to download results, how to pay, what it costs and how to claim reimbursement.
Results online
When your report is ready you receive an SMS with a link to the portal and a personal code. Enter the code and your date of birth to download the PDF. Reports stay available online for 45 days.
If you prefer, you can collect a printed copy at the clinic with photo ID or a signed authorisation.
Get the SMS
A link and personal code, never medical details in the message.
Sign in
Code and date of birth, no account needed.
Download the PDF
Ready to share with your doctor whenever you like.
Payments and invoices
You pay at the end of your visit, only for the services actually provided.
19% tax deduction
Italian taxpayers can deduct 19% of medical costs paid by a traceable method. Keep your invoice: we also send it to the Tessera Sanitaria system for your pre-filled tax return, unless you opt out.
Invoices and copies
Your invoice is emailed straight after payment. For a copy, write to [email protected].
Indicative prices
Clear prices before we start. If you need extra tests or treatment during the visit, the doctor tells you and gives you the cost before going ahead.
For occupational medicine we prepare a quote based on the number of employees and the health protocol.
| Walk-in urgent care visit | from€69 |
|---|---|
| Digital X-ray (one area) | from€45 |
| Primary care visit | from€80 |
| Basic blood panel | from€39 |
| Non-competitive sports certificate with ECG | from€50 |
| Other medical certificates | from€40 |
| First visit with body composition analysis | from€120 |
| First men's health visit | from€120 |
| Shockwave therapy session | from€70 |
| PRP treatment | from€250 |
Starting prices; healthcare services are VAT exempt. The final cost depends on the tests and treatment you need, and we tell you before going ahead.
Insurance
We work with a number of Italian supplementary health funds, company schemes and insurers, including international ones. Depending on your plan we can bill the fund directly or give you the paperwork to claim reimbursement.
Write to us before your visit with the name of your fund or policy: we check your cover and tell you which documents you need, such as a doctor's prescription.
Check your coverWhat you'll receive
- Medical invoice in the patient's name
- Medical report with diagnosis
- Prescription, when your insurer requires it
- Paperwork in English for international insurers
Before your visit
- Photo ID and your Italian health card, if you have one
- A list of your medication and allergies
- Recent test results, reports and discharge letters
- For blood tests: fast for 8–12 hours, water is fine
- For children: a parent or guardian must be present
- For a sports certificate: your club's form, if required
Frequently asked questions
Can I come without an appointment?
Yes. For urgent care, blood tests and certificates you can walk in to either clinic at any time during opening hours. For primary care, weight loss, men's health and regenerative treatments we recommend booking.
Should I come to you or go to A&E?
If the problem is urgent but not life-threatening, such as a fever, a sprain or a cut that needs stitches, come to us and be seen quickly. For chest pain, difficulty breathing, signs of stroke or serious injuries, call 112.
Are medical costs tax-deductible?
Yes. Italian taxpayers can deduct 19% of medical costs in their tax return when paying by a traceable method (card or bank transfer). We always issue a medical invoice and send it to the Tessera Sanitaria system for your pre-filled tax return.
Do you accept health insurance?
We work with a number of Italian supplementary health funds and international insurers, either billing directly or with you claiming reimbursement. Contact us before your visit with your insurer's name and we'll check your cover and the paperwork you need.
Do your doctors speak English?
Yes. Every visit can be in Italian or English, and we can prepare reports and certificates in English on request.
What should I bring?
Photo ID, your Italian health card if you have one, a list of your current medication and any recent test results. Children must be accompanied by a parent or guardian.
Need a doctor today?
Walk in to either clinic, or send us a request: we call you back within an hour during opening hours.